Welcome to our Student Support Services hub! We understand that navigating the academic journey can sometimes be challenging, and that’s why we’re here to offer you the assistance you need to succeed. Whether you’re seeking guidance on coursework, have questions about your program, or need help with any aspect of your learning experience, our dedicated team is ready to support you every step of the way.
How We Can Help You:
- Personalized Appointments: Our student support team is available to schedule one-on-one appointments tailored to your specific needs.
- Academic Advising: Need guidance on course selection, program requirements, or academic goals? Our experienced advisors are here to help you navigate your academic journey and make informed decisions about your education.
- Study Skills and Time Management: Struggling to balance coursework with other responsibilities? Our support team can provide tips and resources to help you improve your study skills and manage your time effectively.
- Technical Support: Facing technical issues with our learning platform or other digital tools? Our technical support specialists are available to troubleshoot problems and ensure that you have a seamless online learning experience.
Accessing Support:
You can access our student support services in two convenient ways:
- Schedule an Appointment: To schedule a personalized appointment with a member of our support team, simply contact our office or your trainer during business hours. We’ll work with you to find a time that suits both the trainer and yourself schedule.
- aXcelerate Learner Portal Messaging System: If you have a quick question or need assistance outside of regular business hours, you can reach out to us through the messaging system on the aXcelerate Learner Portal. Simply log in to your account, send us a message, and we’ll respond as soon as possible in Business Hours.